Third degree update

Hello again loyal readers! If you have not read the most recent post below, please do so before this one to get some funny background to the story.

Just after posting my story below the phone rang and guess who was on the line?

Yes, yes, the very same woman to say “I have decided to LET you make me a pair of pants with that 1.5 yards of fabric. I woke up during the night and thought is has been over 40 years since I had custom clothes made and I am willing to LET you try and fit pants to my body. It is you job to do it and make me look good”.

Since I am a very non-confrontational person this was very hard to stand my ground and state my case but here is what I said” Well, during the night I had a thought as well and it is that yesterday you thought it was all about YOU deciding if I was good enough to work for you and if the chemistry was right but I was also about me deciding and I have decided that is is not right and I will not be working for you”.

She was shocked and asked if I could be more specific so I said that after one hour of questioning I still did not feel as though I could manage to please her.

She said she didn’t give those feelings and I said well that was the feeling I got and in this business it is ALL about feelings and I was going to go with my gut feelings on this one. Also I said I have loyal customers who love my work and respect me and from now on that was all I wanted to do was work for people like that.

Then I wished her well in finding another seamstress. I hung up the phone shaking and sweating but so darn relieved. I guess I have my husband to thank for pushing me to be so bold after listening to excerpts from yesterday’s grilling and convincing me that I did not need a domineering woman like this in my life.

Some days start off better than others….and today was one of them!!!

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4 Responses to Third degree update

  1. Sandi says:

    You go girl!! You are in charge.

  2. Alethia says:

    ROTFL!!! After reading both of your blogs abut this woman, I say. Hooray for you!!!! You did the right thing, yay!!!!

  3. Elva says:

    Yes!! Good for you!!! I do alterations / mending, largely on menswear. I send wedding gowns to my 2 colleagues, they send me leather and fur. I recently had a referral from one of them to do 4 pant hems for an older gentleman. His wife proceeded to ask me all kinds of questions; how long had I been doing this, where had I been before I moved into this building, on and on and on. After they left I decided that if they showed up again, I was going to be too busy. When wifey came to pick up pants, she said in a rather snotty, surprised tone, “Well, they do look good.” I refrained from saying “Well they should look good, after all, I’ve been sewing since WWII.”
    Which is true, using fabric scraps to make doll clothes, then making my own clothes, since I hit 5’9″ at age 13.

    As I’ve gotten older, I’m less and less inclined to put up with nonsense from wannabe customers. Pareto rule is that 80% of your problems will be caused by 20% of your customers. So, I work on identifying that 20% up front and finding reasons why I can’t take them on.

    I just discovered your blog yesterday and am having great fun reading the archives. I can relate to so many of your stories. Best wishes to you!!

    • mrsmole says:

      Welcome Elva, I am sure you have had your fair share of cranky clients and I love the fact that you can avoid that 20% causing 80% of the problems…it sure makes sense! Before brides took over all my sewing time I used to do altering for rich women who did charity work by running local thrifts shops for good causes. Little know fact that if you work at one of these collection centers, you get first dibs on the good stuff that comes in. So as they would arrive with their arms full of “treasures” from the latest drop-off at the charity shop back door, they would also question my experience and then pronounce their verdict: “Well, it SEEMS as though you know what you are doing”. It really doesn’t sit that well to start sewing on a $2 garment and making it fit her majesty so she can swan around town and pull off wearing a designer outfit that she hand-picked off the top of the discard pile. Thanks for sharing your story…it helps all of us put sewing for others into perspective!

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